Our Core Values
|CORE VALUES||EXPLANATION||MONITORING AND EVIDENCE|
|Integrity||We fulfil the promise of our mission
through behaviour that reflects
honesty, responsibility, and fairness.
|Stakeholder satisfaction outcomes and; Customer complaints management.|
|Transparency||Our decisions are overt and not open to criticism.||Information on our services will be made available to the public.|
|Innovation||We will continuously evaluate and assess our processes and systems in providing innovative, quality services and practical interventions.||Problems solved through business process reengineering and other innovative solutions.|
|Unity||We are one institution, one team. We believe that succeeding as one organisation is as important as succeeding independently.||
Employee Satisfaction Survey outcomes and team coherence.
|Accountability||We are responsive and transparent to the public in our roles, functions and actions.||Stakeholder satisfaction outcomes through stakeholder feedback.|